Training Management Software Blog

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What is a LMS and How Is It Used?

Posted by Audrey Clark on 27 October 2016

You’ve heard people say it – ellemess – and you’ve nodded sagely when really, deep down, you’re wondering to yourself, ‘What is a LMS and how is it used?’

Or maybe you’ve got a fair idea of what it is, but you still think, ‘Why use a LMS?’

These are fair questions to ask – and we’re not blaming you for asking them. The world of tech can sometimes appear to be purposely obtuse, with murky wording designed to bamboozle solely you, while everyone else ‘gets it’. Let’s boil it down to its essence, then: We’re talking about a bespoke system that reduces the admin of learning and training departments, so it’s important to think about what it is, how it works, and whether it’s right for you and your company.

Why Software Implementation Fails – and How to Ensure Your Success

Posted by Audrey Clark on 20 October 2016

Remember when you were hyped about the new software your business was implementing? And that crushing disappointment and frustration when everything – well, almost everything – went wrong? The increased workload, the irate phone calls jamming up the helpdesk, and your employees at a loss as to what to do. In short: Absolute carnage.

Topics: Customer service, Buying software

Does Training Automation Mean The End Of Administrators?

Posted by Hannah Churchman on 13 October 2016

Whenever an automated business system is mentioned in an organisation there is often a ripple of panic among administrators. Will this system replace my job? Will my hours get cut? What will my role be now? These are questions that we have heard on unlimited occasions! These worries and fears are completely unwarranted and an automated system actually expands job potential and can make your role much more exciting.     

Topics: Buying software, Administration

Business Software: When Buying Is Better Than Building

Posted by Hannah Churchman on 29 September 2016

To build or buy business software? That is the question. My previous blog post explored the circumstances in which it would make the most sense to build a system including when there is nothing currently on the market that meets your needs and when your in house technical team have the skills to build a cost-effective solution. This post will take a closer look at the scenarios where buying an existing solution would be the more effective decision of the two. 

Topics: Buying software

accessplanit Introduces New Google Analytics Integration

Posted by Andrew Flook on 27 September 2016

Every marketer and business owner will be familiar with Google Analytics and the power and insight that it brings. Many of our customers are, and were suggesting that it would be extremely useful to have the ability to monitor the analytics from their accessplanit shopping basket. So, we’ve just released the all new Google Analytics integration!

Topics: Buying software

accessplanit Upgraded To 5 Compliance Plus In Customer Service Excellence

Posted by Audrey Clark on 22 September 2016

Software suppliers are sometimes seen as too machine-like and as not having enough of a human touch. This is why we are so heavily committed to providing the highest levels of customer service to our customers, and it is with great pleasure, that we can announce that we have upgraded our status in our most recent Customer Service Excellence Standard assessment.

Topics: Customer service

Business Software: When Should You Build Rather Than Buy?

Posted by Hannah Churchman on 20 September 2016

One of the most crucial choices that many companies face when looking for a software system is the decision to build custom software in-house or invest in existing software solutions to meet their business needs. There are pros and cons associated with both choices but it is important that this decision is not rushed or driven solely by cost. This post explores in which circumstances it is best to build a software solution.  

Topics: Buying software

Software House, accessplanit Achieves ISO 9001:2015 Accreditation

Posted by Hannah Churchman on 13 September 2016

Following much hard work throughout all areas of the organisation, strengthened processes and business improvements, we are extremely pleased to have successfully transitioned our ISO 9001:2008 quality management system to meet the enhanced requirements of ISO 9001:2015. This makes accessplanit the first business in Lancashire and one of only eight BSI clients within the UK to have achieved the standard.

How London College of Music Exam Board Made The Move To Automation

Posted by Audrey Clark on 08 September 2016

This series of blog posts explores how versatile a training management system can be and how automation software can benefit a range of organisations. We have explored how University of the Arts have increased profits, how Delta KN have improved eLearning delivery and how Lagoon Watersports have capitalised on seasonal business. This post explores how the London College of Music Exam Board uses software to schedule and manage over 90,000 exam bookings annually.

Topics: Administration

What Makes Great Course Joining Instructions?

Posted by Audrey Clark on 01 September 2016

Your delegate books onto a training course, what’s next? You send them an email to confirm their booking with details of the course date and venue along with joining instructions. This creates the basis of your training course and sets their expectations so it is important that you make a stand-out impression. This post explores some of the ways that you can improve your joining instructions and what you need to include.

Topics: Customer service