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accessplanit blog

Providing the tools you need to get the very best out of your training business

Data Breach: What to Do When You’re Attacked

It's critical, in this data-soaked world, to keep your data secure. Confidential delegate or employee details, such as names, addresses and even biometric details, need to be under lock and key - with access granted only to those who really need it. Whether you're using spreadsheets or dedicated software for training companies, the rules around the data you hold on delegates, and how you use it, are about to change.

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Understanding the Difference Between AI and Automation

/ posted in Buying software / 0 Comments

The way some people talk, you'd be forgiven for believing that AI and automation are essentially the same thing. After all, we're just talking about robot technology that helps us save time, so we can do more, right? Well, not exactly...

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Switching Software: The Whys and the Hows

We're frequently reminded that we should be switching. Switch your savings account for higher interest rates; switch energy supplier for cheaper gas and electricity; switch insurance providers for lower cost premiums...But what about changing your software supplier?

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Customer Service: What to Look For In Your Software Supplier

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Customer service is a key success factor when evaluating and selecting a supplier. It is becoming more and more important as organisations try to differentiate themselves from the competition. But what makes legendary customer service? What should your training organisation be looking for in a software supplier? Let's start with the essentials...

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5 Practical Tips to Keep Your Training Company Secure Online

/ posted in Buying software, Security / 0 Comments

October is National Cyber Security Awareness Month (NCSAM). Does your training organisation possess strong cyber security skills? Do you regularly practice 'cyber hygiene'? From ransomware to global DDoS attacks to hacks and phishing scams to... There's certainly no shortage of online security horror stories in the press, their frequency increasing and threatening every level of business. But, honestly, to most people, this all sounds like the stuff of sci-fi. And that's why we have the NCSAM.

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Is Your Learner’s Journey Everything It Can Be?

/ posted in Customer service / 0 Comments

Do you know what journey a learner takes with you? Is it simple and seamless or convoluted and confusing? It can be challenging for any training company to ensure that their learners’ journeys flow smoothly. However, the benefits for both your business and your delegates are clear. 

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The 3 E's of Training Company Data: Efficient, Ethical, Effective

Data is everywhere. As we've pointed out before, IBM estimate that we collectively produce around 2.5 exabytes of data every day. That's 2.5 billion gigabytes; or 156,250,000 16GB iPods.

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How To Implement Training Software Effectively In Your Business

/ posted in Buying software / 0 Comments

Software implementation: It's often seen as a secondary consideration; an unwelcome and unnecessary expense. After all, you've already plenty of time trialling and demo every system until you find the perfect fit and select your cloud-based training management software - isn't that the most important factor?

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Hiring Trainers: Overcoming the Challenges

/ posted in Commercial Training / 0 Comments

You need a trainer that's right for your business. Not as easy as you'd think, is it? There are all manner of challenges facing training companies today, but resourcing a trainer involves asking plenty of hard questions about your organisation and your offerings (and maybe even a little soul-searching).

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Why Offer Online Course Booking?

/ posted in Online booking / 0 Comments

There's not much you can't buy online these days - from the latest movies to healthy snacks - but when it comes to online course bookings, it's a pretty chequered field in the training industry. For every training company offering quick course search and easy check-out with multiple payment options, others firmly stick to putting all courses into an online PDF, requiring the learner to make a call or send an enquiry email.

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