Training Management Software Blog

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Is Marketing An Impossible Task For Niche Industries?

Posted by Hannah Churchman on 01 December 2016

When it comes to marketing, working in a niche industry isn’t a dead zone. We get why some people think it is. It's understandable. Think of the store that only sells vegan barbeque food or the company that produces the bristles for paintbrushes. How could they ever hope to make a marketing impact? Read on to discover 3 reasons why niche businesses have the upper hand. 

Topics: Marketing

What Is The Impact Of AI On Learner Management?

Posted by Audrey Clark on 23 November 2016

If the phrase ‘Artificial Intelligence’ strikes fear of an uprising of robot overlords into your heart (or fear of a somewhat bizarre Steven Spielberg movie, for that matter…) then you’re certainly not alone; even as AI becomes a far more integrated part of our day to day lives, many people still wonder whether we’re playing with fire. The truth is a lot less worrying but no less interesting – as this article from the eLearning Industry points out, artificial intelligence certainly doesn’t have to equal robots, but it does mean “designing intelligent software that can analyse its environment and make intelligent choices for online learning.”

Topics: IT

7 Reasons Why a CRM Will Boost Your Sales and Marketing Campaign

Posted by Dave Evans on 10 November 2016

Are you getting the most out of your current CRM? Or have you yet to experience the joys of a unified hub that brings all the business benefits you’d expect from a tool designed to do much more than simply manage your customers. By combining the all-powerful forces of your sales and marketing departments, you’ll be able to create campaigns that have a genuine focus, that can deliver tangible results.

Topics: Marketing, CRM

DDoS Attacks: What They Are and How to Prevent Them (or 'Did I Just Help Break the Internet?')

Posted by Craig Dobson on 03 November 2016

If you’re reading this, good – that means the internet isn’t dead yet, then. It was a bit touch-and-go back there for a second, wasn’t it?

No more Twitter. No more Spotify. No more Reddit. All of them, alongside Amazon, Etsy, Netflix and others, were taken down by a pretty sophisticated DDoS attack. And you thought the biggest problem Twitter had was trolls and celebrities discussing their favourite flavour of crisps.

Topics: IT

What is a LMS and How Is It Used?

Posted by Audrey Clark on 27 October 2016

You’ve heard people say it – ellemess – and you’ve nodded sagely when really, deep down, you’re wondering to yourself, ‘What is a LMS and how is it used?’

Or maybe you’ve got a fair idea of what it is, but you still think, ‘Why use a LMS?’

These are fair questions to ask – and we’re not blaming you for asking them. The world of tech can sometimes appear to be purposely obtuse, with murky wording designed to bamboozle solely you, while everyone else ‘gets it’. Let’s boil it down to its essence, then: We’re talking about a bespoke system that reduces the admin of learning and training departments, so it’s important to think about what it is, how it works, and whether it’s right for you and your company.

Topics: Buying software

Why Software Implementation Fails – and How to Ensure Your Success

Posted by Audrey Clark on 20 October 2016

Remember when you were hyped about the new software your business was implementing? And that crushing disappointment and frustration when everything – well, almost everything – went wrong? The increased workload, the irate phone calls jamming up the helpdesk, and your employees at a loss as to what to do. In short: Absolute carnage.

Topics: Customer service, Buying software

Does Training Automation Mean The End Of Administrators?

Posted by Hannah Churchman on 13 October 2016

Whenever an automated business system is mentioned in an organisation there is often a ripple of panic among administrators. Will this system replace my job? Will my hours get cut? What will my role be now? These are questions that we have heard on unlimited occasions! These worries and fears are completely unwarranted and an automated system actually expands job potential and can make your role much more exciting.     

Topics: Buying software, Administration

Business Software: When Buying Is Better Than Building

Posted by Hannah Churchman on 29 September 2016

To build or buy business software? That is the question. My previous blog post explored the circumstances in which it would make the most sense to build a system including when there is nothing currently on the market that meets your needs and when your in house technical team have the skills to build a cost-effective solution. This post will take a closer look at the scenarios where buying an existing solution would be the more effective decision of the two. 

Topics: Buying software

accessplanit Introduces New Google Analytics Integration

Posted by Andrew Flook on 27 September 2016

Every marketer and business owner will be familiar with Google Analytics and the power and insight that it brings. Many of our customers are, and were suggesting that it would be extremely useful to have the ability to monitor the analytics from their accessplanit shopping basket. So, we’ve just released the all new Google Analytics integration!

Topics: Buying software

accessplanit Upgraded To 5 Compliance Plus In Customer Service Excellence

Posted by Audrey Clark on 22 September 2016

Software suppliers are sometimes seen as too machine-like and as not having enough of a human touch. This is why we are so heavily committed to providing the highest levels of customer service to our customers, and it is with great pleasure, that we can announce that we have upgraded our status in our most recent Customer Service Excellence Standard assessment.

Topics: Customer service