Customer Success Team

Your Customer Success Managers work together to help you get the most out of your platform with regular meetings, included in your accessplanit package. 

• Your Commercial CSM holds service reviews to look at how we've worked together and what your plans are going forward to ensure you get the best service possible.
• Your Optimise CSM meets with you to find solutions to issues that may crop up on your platform, help you to explore new modules and identify quick wins to fine tune your processes.

Training events

We also offer a range of free and paid for training events for all levels of platform users. From the basics right through to our masterclasses, we have you covered. And if you want something tailored to you, we can help with that too. 

View our upcoming customer events page to find out more.

Professional services

If you want to go further than the services we provide as part of your standard package and need specific help, we have a full variety of professional services which cover a range of topics.

Professional services are charged at £150 per hour.

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Bespoke consultancy

Our consultancy services are a great option for more complex projects or big changes within your organisation. It's dedicated time with our experts to ensure you're getting the results you want. 

Consultancy is charged at £150 per hour, or £995 per day.

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