Online booking & payment for training companies.

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Powerful online course booking and payment software

Give your customers complete flexibility by publishing course schedules to your website and learner portals and taking online course bookings and payments.

1.

Online booking

  • 24/7/265 online booking and payment straight from your website or your delegate's portal
  • Provide optional extras such as fees, textbooks, awarding body registrations and course equipment
  • Abandoned shopping basket tracking ensures you never miss a booking 
  • Once a booking has been processed, automated communications actions are triggered for end-to-end course management

2.

Flexible booking & registration

  • Customisable registration forms allow you to capture the data you need from your delegates
  • Offer discount codes, exclusive rates and group and business block-bookings
  • Configurable course set-up options mean delegates can register for optional or mandatory sessions
  • Process bookings for named delegates or add placeholders
  • Options to register, enquire or add to waiting list

3.

Payment & finance

  • Secure online payment system with multiple payment options including invoice, card or voucher
  • Choose the payment gateway that works or you from Paypal, Opayo, Stripe, Realex, Adyen, WPM and Barclays ePDQ
  • Automate invoice and receipt generation
  • Offer promotional codes, price lists and voucher payment options
  • Integrate with your finance software for synced payment processing 

4.

Website integration

  • Website feeds present real-time course details and manages bookings on your website
  • Capture course enquiries and add delegates to a waiting list
  • Your website updates as your courses do including schedules, pricing and availability
  • Branded shopping baskets provide a seamless customer experience
  • SEO-friendly website optimisation to make sure your offer comes out on top
  • Google Analytics integration means you can see track your customers

5.

Communications

  • Once a booking is made, automate all the back-end admin for a successful training event
  • Workflow rules and triggers automate all communications from joining instructions and booking confirmations to reminders
  • Send unlimited templated communications via email and SMS to any user in your platform
  • Use scheduled and ad-hoc email campaigns to remarket to your course delegates or inform leads when a course space becomes available 

6.

Delegate management

  • Automate reminders, surveys, evaluations, course material distribution and communications
  • Give your delegates access to a learner portal to track training, complete online learning, access certificates and documents, make new course bookings and update contact information
  • Track the journey of every delegate, to help you increase their satisfaction and enhance the service you provide
  • Create, customise, and modify delegate surveys and turn your feedback into actionable insight

FAQs

Frequently asked questions about our training management platform.

  • How do I know if I need a training management platform?

    The signs are usually very obvious that your business has outgrown your current management system. Triggers for change that we commonly see are:

    • An increasing volume of course enquiries.
    • Growing administration resource required to log, process and fulfil telephone and web enquiries.
    • Growing manual processes required to record and manage delegates, courses and resources.
    • Human error is creeping in.
    • Inability to consolidate the process for all of your types of training.
    • Cashflow issues arising through payment delays.
    • The need to grow the business by offering additional courses to the most appropriate existing customers.
    • The need to track existing course expiry dates to offer re-registration.
    • Course booking is limited to office hours.
  • Do you integrate with other systems?

    We have a range of options from API feeds, native integrations and automated exports. We'll explore your requirements and make a recommendation as part of our discovery. 

    Explore our integrations and add-ons here.

  • Who do I need to involve in the buying process?

    A study showed that the fewer people that are involved in the buying process, the quicker it is. However, the study also showed that if one person is responsible for making the final decision then this can lead to upset among end-users due to having little or no say in the selection.

    This is why it is important to include not only the decision-maker but at least one key administrator throughout the buying process as well as any functions that will use the software for their role. 

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