Training Management Software Blog

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Harnessing QR technology to drive improvement [Series]

Posted by Audrey Clark on 26 November 2015

Continuing our series looking at how versatile a training management system can be, I wanted to share with you how global consultant and construction company, Mace incorporated QR codes into their processes to speed up record verification across their supply chain partners. 

Topics: IT

Reporting effectively to measure business success

Posted by Andrew Flook on 20 November 2015

What is a report? Given the recent controversy surrounding Oxford Dictionaries I thought it only suitable to get a definition straight from there. Oxford Dictionaries defines a report as to ‘give a spoken or written account of something that one has observed, heard, done, or investigated’. As businesses we all do it. But how do we know that we are doing it effectively and that we are using the information for maximum benefit?

Topics: Business Intelligence

How to get faster support from your software supplier

Posted by Hannah Churchman on 18 November 2015

In the world of software, support is key. From asking a simple question to wanting to learn about a piece of functionality that you have never used before. But how can you make sure that you are getting the best support that you can? This blog looks at 3 key easy steps to get better support from your software supplier.

Training management software house announced as finalists for Customer Focus Award

Posted by Audrey Clark on 16 November 2015

We are extremely pleased to announce that we have been chosen as a finalist in the Institute of Customer Service Customer Satisfaction Awards category of Morrison Utility Services Customer Focus Award – SME. This follows continuous work and development to ensure that the customer is the focus of everything that we do at accessplanit. 

Topics: Customer service

Piecing parts is not an effective learning management strategy

Posted by Hannah Churchman on 10 November 2015

When a company reaches a certain size, properly administering training can emerge as a growing concern. Targeting, enrolling, monitoring, recording and reporting on training becomes an issue for someone to solve – a very time consuming issue. And, when it comes to business, you cannot discuss Time without its companion Money.

Topics: Administration

Why pay for software implementation? [Infographic]

Posted by Hannah Churchman on 05 November 2015

Implementation costs can be a huge deterrent for companies when purchasing software. But why? Successful implementation is crucial. One statistic claims that 63% of CRM installations fail due to poor implementation. That’s over half! Thus demonstrating the great importance in getting it right first time.

Topics: Buying software

The importance of offering online booking

Posted by Hannah Churchman on 22 October 2015

When booking a holiday or ordering a new pair of shoes, where is the first place you would look? A large proportion of us would answer online. Even food shopping has moved on to the web! So why should training and education be any different? Online course booking allows potential customers to search for and register on to training quickly and hassle free. 


Topics: On line booking

Get Safe Online Week: 5 tips [Infographic]

Posted by Audrey Clark on 20 October 2015

Did you know that this week (19th – 25th October) is Get Safe Online Week which aims to highlight the importance of protecting your personal information online.  With the number of businesses opting for online booking and web integration as part of their course management system it’s really important to us that everyone is aware of eCommerce best practice and the simple things that can help protect identities online.



Topics: On line booking

Exploring the benefits of automation to your HR team [Series]

Posted by Hannah Churchman on 14 October 2015

The process of introducing a new software system or way of working can be challenging and often met with opposition. That is why it’s important to ensure that all departments as well as individuals within an organisation are satisfied, even thrilled, by the selection. This series looks at different priorities within key departments with this blog focusing on the HR department.

Topics: Learning & Development, To manage internal employee training

How important is customer service in software?

Posted by Hannah Churchman on 09 October 2015

Today marks the last day of National Customer Service Week (#NCSW). I thought that this made it the ideal opportunity to question whether customer service really is a key driver when purchasing software and to gain some feedback from individuals who have invested in software systems.  

Topics: Customer service