Training Management Software Blog

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Delighted to be involved in Dolphins' Den project

Posted by Audrey Clark on 21 November 2014

This week I was privileged to attend a celebration event with a group of individuals not directly involved with training management software, although on the receiving end of support and training as part of the Dolphins’ Den project.

 

 

Topics: Learning and Development

Training promotion: 5 email tips

Posted by Audrey Clark on 13 November 2014

Email marketing for any business is both an art and a science.  So much can go wrong and the overall results can very often result in a poor return on investment.  Perhap now is a good time to evaluate what works and what doesn't, then move forward armed with ideas to put into practice.

Topics: Marketing

Leadership Trust delighted with training software service

Posted by Audrey Clark on 06 November 2014

accessplanit has been chosen by Herefordshire based leadership development specialists, The Leadership Trust, to provide a fully integrated training management system to support their expanding business.

 

 

 

 

 

Topics: Administration

Get Safe Online Week: 5 tips for safe eCommerce

Posted by Audrey Clark on 24 October 2014

Did you know that this week (20 – 26th October) is Get Safe Online Week.   The aim is to draw attention to the importance of protecting your personal information online.   E-commerce is growing rapidly and is currently estimated to be worth over $220 billion in the US and $112 billion in Western Europe! Checkout this great infographic which has some fascinating statistics.

 

 

Topics: On line booking

Happy to REPORT on another great training day!

Posted by Audrey Clark on 16 October 2014

This week we held a customer training day at our head office in Lancaster to explore reporting.  The reporting tool can sometimes appear daunting due to its powerful nature, and even customers who use it regularly were keen to learn tips and tricks to improve their current practice.  The course was well received evaluation confirmed that attendees felt more confident after the event.

Topics: Customer service

Using SMS effectively in training administration

Posted by Audrey Clark on 14 October 2014

Text messaging is such a common form or communication today, so much so that it’s not limited to social use between friends and family.   Receiving text messages is now perceived as a normal customer services function, used for appointment reminders or an alert from a retailer regarding orders, or tracking parcels. 

 

 

 

How important is a demo when selecting software?

Posted by Audrey Clark on 06 October 2014

5 questions to ask

I would be interested to hear your views on your experiences when purchasing your last software system, and what you would do differently if you undertook the same process again. 

Sure it’s important to dive in and take a good look at any prospective system, what better way to really find out if you like the software and if it could work for you.  But do you do this in the early stages of the research stage, or towards the end of your investigations when you have narrowed down the field?

 

Topics: Buying software

When is a happy sheet not happy?

Posted by Audrey Clark on 11 September 2014

I guess when the results don't actually tell you anything!  My last blog suggested that the role of the traditional happy sheet distributed at the end of a training session was limited if not dead.  And, some of the feedback I received confirmed that I’m not alone in this assessment.

 

 

 

Topics: Customer service

Creating content for online surveys: 4 useful tips

Posted by Audrey Clark on 04 September 2014

Whilst training management software may be useful in reducing the amount of admin that trainers have to deal with, it can also be a crucial part of the marketing function too. Online surveys are growing in popularity, and here’s why trainers should be tuned into them, and some useful tips on generating content...

 

 

Topics: Customer service

LMS software: supporting globalised uniformity

Posted by Audrey Clark on 22 August 2014

Localised businesses are very rapidly becoming a thing of the past as companies take full advantage of progress in communications and infrastructure to enter new markets and create new opportunities. Whilst these opportunities are seen as positive by many, globalisation does have a sting in its tail creating new challenges for business leaders. How can you stay ahead of the game?

Topics: Learning and Development