What customers really think about our training management software and working with us!

Customer Experience: University of West London College of Music Examinations

A secure, customised exam admin solution to modernise and fully automate the process worldwide

“The new system impacts on every aspect of our business. We have moved from a paper based system with postal communication to a fully automated process which keeps everyone informed. Depending on timetables and availability, a six week cycle has been reduced to days.” Mary Cameron




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Customer Experience: Citizens Advice

Flexibility, positive attitude and an amazing helpdesk

“The service at accessplanit is very personable.  We have a dedicated person to support the business who understands our terminology and what we are trying to achieve.  They get it!  One of the reasons we chose accessplanit is because we knew we would get great service and that was extremely important to us.” Andrew Daly




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Customer Experience: Northamptonshire Police

accessplanit software ‘speeds up’ course processing for Northamptonshire Police

“The old process was extremely labour intensive and antiquated, excessive paperwork, limited visibility of bookings made/amended with significant room for error and double bookings. The overall customer service and satisfaction was inadequate.“ Mike Johnson



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Customer Experience: London Leisure College

accessplanit system reduces the risk of non-compliance at London Leisure College

“We needed a partner who could effectively provide one system with dual functionality to manage our commercial training programme and internal staff development.  accessplanit met the challenge.  The on-line booking and Ecommerce facility has transformed the booking process.”  Nicki Elton

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Customer Experience: University of the Arts

Automating course administration leads to improved marketing and communications at the Arts

“Course Manager has enabled us to increase our profits year on year, despite challenging economic times as it has reduced admin by at least 50% and allowed teams to focus on higher levels of customer service.” Jo White



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Customer Experience: Lagoon Watersports

Course administration is plain sailing for Lagoon Watersports

“Course Manager is an extremely powerful administration and marketing tool which has helped us to integrate and streamline tasks across three centres, maximise our course resources and develop future business.” Seb Rouse



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Customer Experience: Foster Melliar

International training expands with Course Management support

“What really blew us away was the ability to see  upcoming courses in real time.  The numbers, training availability, costing and viability, and the real time view of bookings and courses filling up. The reporting is also great, and the automatic email confirmations and administration is a winner.” Adrienne Steyn



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Customer Experience: Delta KN

Delta deliver learning theory, scientific expertise and creativity worldwide

“I would agree that our partnership with accessplanit helps us secure a competitive advantage.  We provide expertise in a very specialist training environment and now have a full service solution which adds value to our clients.”  Steve Wilson




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Customer Experience: Royal Brompton and Harefield NHS Foundation Trust

accessplanit help Trust to achieve compliance and reduce risk

I make no secret of the fact that I think accessplanit have developed the perfect system for this Trust, one that has a stable and reliable core built around compliance, a nationally mandated necessity, and beyond that has the flexibility to meet our requirements as an individual Trust.” Paul Mendes

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Customer Experience: Musgrave Group

Flexible accessplanit solution creates time for European retailer 

"Course manager software is saving us about 40% in processing time, however we would expect it to save us more time going forward.”    Emma Hayes



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