Our Proven Process

You're not just buying software, you're building a life-long relationship for success

We have a Proven Process guaranteed to guide you to success – just as we have for hundreds of training companies and departments like yours.

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Plan

  • Understanding your goals
  • Defining your software stack
  • Planning measures for success
  • Joining the accessplanit customer community
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Get implementation right first time

Build

  • Setting up your system with a dedicated implementation manager
  • Migrating your data
  • Undertaking system training
  • Introducing your online help centre
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accessplanit Proven Process - build

Go Live

At 90 days: 

  • Your implementation project goals are met
  • Your system is live for business use
  • You are ready to roll out the system to all internal users
  • Get your Priority Customer Success pass
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Go Live with your software

Adopt

  • Your system is a key part of your business
  • You're seeing value every day
  • We're planning for ongoing success
  • Advanced training is completed
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On-boarding period with your dedicated Customer Success Manager

Optimise

From year 1 onward you're:
  • Measuring success and revising new goals
  • Having ongoing Customer Success reviews
  • Accessing Beta features
  • An active member of the accessplanit customer community
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You become a fully fledged member of the accessplanit community

The level of service is without doubt the best I have ever come across in an IT company

The Royal Brompton and Harefield NHS Foundation Trust
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