Purchasing software to run your business is no easy feat and not one to be taken on lightly. Choosing an automated solution that affects every part of your business requires a clear understanding of your requirements, in-depth research of your options and commitment to the purchasing process. This blog offers some key areas to explore when comparing training management software and learning management systems.
For example, a third of survey respondents did not demo the product that they chose, and alarmingly 22% selected the first software that they looked at. Is it really possible to know if a software solution is the right fit for your business if you don't know what else is out there?
Getting it wrong can have serious consequences and cause unnecessary business disruption, so make sure that you take the time to evaluate and get into the nitty gritty of all of the solutions that you are considering.
Other key findings of the survey were:
Having an out of date system was the primary driver to begin the search for another software solution. If you think you need to replace your system you might want to read our blog on "Do I Need To Replace My Current Business Software?" for some of the key triggers for change.
On average the less people involved, the shorter the length of the purchasing process. However, the survey also found that if one person does make the executive decision this can cause upset with end users.
One of the main difficulties within the selection process was the ability to compare suppliers. If you're facing this challenge, you can download the Sofware Comparison Chart which helps you compare different suppliers and features of different systems.
Naturally system functionality was a key requirement with 91% of survey respondents stating this.
Easy access to technical support was important to 85% of respondents.