Frequently Asked Questions
What is an "active delegate"?
An active delegate is a delegate who starts a course date within a 12-month period. For example, if Danny the Delegate attended a course date on 1st January 2020 and another on 1st December 2020, this would be counted as one active delegate.
What is an "active workflow"?
A workflow is an automated set of actions that execute based on the rules and triggers you define. Example workflows include course booking confirmations, joining instructions, SMS reminders, invoice notifications and certificate generation.
An active workflow is a workflow that is actively triggering actions. You can deactivate one workflow and replace it by activating another.
What do I get in implementation?
Getting started with a new system should be quick and easy so that you can start seeing benefits as soon as possible. To make this is achievable, we work closely with you to ensure that your implementation milestones are hit and you are up and running within 90 days. Your implementation includes the setting up of your system with a dedicated implementation manager, migrating your data and completing system training.
Please note: implementation is a two-way street so we require a commitment from you to meet any deadlines agreed between your team and your implementation manager here at accessplanit.
Your journey with us from day 0 to day 90 and beyond is outlined in our Proven Process.
What is a training management system?
Our training management software is designed to offer all the functionality you need to manage your business. So, now you can centralise your training operations, increase course bookings, improve customer experience and access key data about your learners to help your training organisation grow faster.
Learn more about the functionality within a training management system.
Automating your course management is simple – and to ensure smooth implementation, we offer first-class support every step of the way. Read more about our service here.
What is a training management software package?
No two businesses are identical, so why should your training management systems be? At accessplanit, we provide software for training teams whether they deliver 100s or 1000s of courses. That's why with our training management packages, you only pay for what your business needs.
Personalise your training management software package today…
Where can I find out more about accessplanit's system modules?
You can find out more about our system modules on the following pages:
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