“The new system impacts on every aspect of our business. We have moved from a paper based system with postal communication to a fully automated process which keeps everyone informed. Depending on timetables and availability, a six week cycle has been reduced to days.” Mary Cameron
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“The service at accessplanit is very personable. We have a dedicated person to support the business who understands our terminology and what we are trying to achieve. They get it! One of the reasons we chose accessplanit is because we knew we would get great service and that was extremely important to us.” Andrew Daly
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“The old process was extremely labour intensive and antiquated, excessive paperwork, limited visibility of bookings made/amended with significant room for error and double bookings. The overall customer service and satisfaction was inadequate.“ Mike Johnson
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“We needed a partner who could effectively provide one system with dual functionality to manage our commercial training programme and internal staff development. accessplanit met the challenge. The on-line booking and Ecommerce facility has transformed the booking process.” Nicki Elton
“Course Manager has enabled us to increase our profits year on year, despite challenging economic times as it has reduced admin by at least 50% and allowed teams to focus on higher levels of customer service.” Jo White
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“Course Manager is an extremely powerful administration and marketing tool which has helped us to integrate and streamline tasks across three centres, maximise our course resources and develop future business.” Seb Rouse
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“What really blew us away was the ability to see upcoming courses in real time. The numbers, training availability, costing and viability, and the real time view of bookings and courses filling up. The reporting is also great, and the automatic email confirmations and administration is a winner.” Adrienne Steyn
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“I would agree that our partnership with accessplanit helps us secure a competitive advantage. We provide expertise in a very specialist training environment and now have a full service solution which adds value to our clients.” Steve Wilson
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“I make no secret of the fact that I think accessplanit have developed the perfect system for this Trust, one that has a stable and reliable core built around compliance, a nationally mandated necessity, and beyond that has the flexibility to meet our requirements as an individual Trust.” Paul Mendes
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"Course manager software is saving us about 40% in processing time, however we would expect it to save us more time going forward.” Emma Hayes
