Webinar: How To Deliver An Exceptional Customer Experience

Lizzie Heywood from SugarCRM and Aimee Armitage from accessplanit discuss what an exceptional customer experience looks like in 2022, and the tools and strategy required to help deliver this service effectively and consistently.

In this webinar session, Lizzie and Aimee discuss the following:

  • What changes have been noticed in customer experience this year?
  • How important it is to have an official, documented, customer experience strategy?
  • What is the number one thing that customers believe drives exceptional customer service?
  • What challenges have you encountered within customer experience this year?

Access other webinar sessions for training professionals from accessplanit's Everest Training Industry Conference.