Event schedule

Wednesday 29th September

[All session times GMT +1]

2pm: The 2021 Training Industry Benchmark Report

Everest 2021 kicks off with accessplanit revealing the results of their highly anticipated, annual training industry benchmark report. This report captures the thoughts of hundreds of training professionals and looks for key trends and changes within marketing, technology use, training delivery methods, business outlook and success criteria.

2.25pm: How To Deliver An Exceptional Customer Experience In 2021

Lizzie Heywood from SugarCRM and Aimee Armitage from accessplanit will be discussing what an exceptional customer experience looks like in 2021, and the tools and strategy required to make it happen.

2.45pm: Putting People First: Why Company Culture Has Never Been So Important

Small businesses have had to navigate incredible challenges throughout the pandemic. Despite these difficult times, peoples’ resilience has been remarkable with their efforts to pull together being key to helping businesses weather the storm and come back stronger. Jonathan Richards, CEO of BreatheHR, will be explaining how to build a progressive culture that brings out the best in your people.

3.30pm: How to collect, analyse and use course data to transform your training offering

FlexMR are a leading insights company, specialising in using data to empower decisions and improve business results. Chris Martin, CMO of FlexMR will be discussing three key opportunities for training providers within the collection, analysis and usage of course data.

4.15pm: Spending Dead Money? Get Started With Learning Impact Measurement

Fenix Bretz, Founder of Kodo Survey will be explaining how to get started with learning impact measurement including the importance of setting objectives, the 6 levels of measurement and how to phrase questions.

Thursday 30th September

2pm: Embracing Digitisation: Whether You Want To Or Not!

Not to be missed! In this lively session, Graham David shares his experience of digital transformation in 2021, an experience that's helped him to gain a new perspective on online training delivery and amass thousands of followers on the increasingly popular app TikTok.

2.45pm: How To Get Ahead Of The Competition With Inbound Marketing

Rikki Lear, Director at Digital 22 will be talking about how inbound marketing has changed in 2021, and the trends you need to be aware of and capitalise on to get ahead of your competition in 2022.

3.30pm: Doubling Your Training Business Turnover 4 Years in a Row - The Sales Geek Success Story

Sales Geek have gone from strength to strength since their inception in 2017, driven by a passion to change the way the world perceives sales. In this session, we learn the secrets behind their sales training success!

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