Accessibility Essentials for Training Providers

Length: 30:36

Make sure your training is accessible, inclusive, and easy to engage with for every Delegate. In this session, Jamie & Hannah explore accessibility best practices for your accessplanit platform, share guidance on creating accessible Course information, emails, eLearning content, and videos, along with tips for mobile-friendly experiences and checklists you can apply across your training programmes!

In this session we cover the following:

  • Make your Checkout basket & Learner Portal easier  for every Delegate to use
  • Write Course information & emails everyone can read
  • Check your eLearning & videos work for every Delegate

Keep Exploring!

Take a look at the following supporting resources to learn more about what we covered in this session:

accessplanit's Accessibility Essentials Checklist

Useful Links

Q&A

Here are answers to all the questions answered live on the webinar!

Q: Who should we contact if we'd like tiles hidden on the Learner Portal?

A: Please get in touch with our Support Team, who will be happy to help with hiding any tiles you no longer need.

Q: What's the best way to collect and report on delegates' learning, access and dietary requirements?

A: If you're currently using User Attributes to collect this information, we'd recommend considering a move to Custom Fields.

  • User Attributes are legacy functionality, whereas Custom Fields offer a more flexible way to collect, manage and report on this type of information

  • Our Support Team can help you make the switch, we recommend having a chat with them as there are a few areas you'll need to check to make sure everything continues to work as expected, including your registration form, existing reports, and any automated emails that use this information

  • Once you've moved to Custom Fields, you can also add these fields to the 'Manage Booking' step of your Checkout Basket. This allows your customers to provide up-to-date information about their requirements for each individual booking, rather than relying on information saved against their user account.

  • You'll then have much more flexibility in how you use this information. For example, you can:

    • Include it in reports: Easily see delegates' requirements and schedule reports to be sent automatically to your team.

    • Add it to dashboards: Make accessibility and dietary information easier to monitor.

    • Include it in emails: Automatically share relevant information with your training team or the course trainer ahead of the course.

 

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