The accessplanit Training Industry Benchmark Report 2023

The Training Industry Benchmark Report 2023


This is our 7th year taking the pulse of the training industry; understanding key trends in training delivery, technology, sales and marketing, as well as the challenges and opportunities facing training providers. This is also our 2nd year surveying learners, to further understand the training industry from their perspective; and how learner demands in the current market are being addressed by training providers.

This benchmark report has been designed to inform decision-making and provides an understanding of how other professionals perceive the industry in 2023, how this compares to previous years, and the opportunities and challenges that lie ahead. 

Here are some of the key findings from this year's training industry report:

  • In-person classroom training remains the top training delivery method, offered by 89% of providers
  • LinkedIn remains the most popular social media channel used by training providers (83%) to promote their business
  • Most training providers (55%) note the increase in popularity of online learning as a key opportunity this year
  • On-demand, self-paced training is the preferred delivery method for most learners
  • Rising costs, increased competition, staff retention and opportunities for growth were cited most often by training providers when asked about their outlook for 2023

What's inside?

  • How learners really feel about training delivery 
  • Training industry challenges & opportunities for the year ahead
  • Trends in training delivery methods 
  • How technology use is evolving and being embraced