The accessplanit Training Industry Benchmark Report 2020

The training industry bechmark report 2020 front cover

The Training Industry Benchmark Report 2020

Our annual training industry survey results have been compiled for 2020 and we have found out the following: 
  • 93% of businesses are already feeling the impact of COVID19 
  • Customer satisfaction is seen as the biggest measure of success in the training industry today 
  • Poor quality training is a major issue in the training industry 
  • 64% of providers take some to most of their bookings online 
  • We're seeing spikes in future offerings of online learning, distance learning & webinars... 

What's inside?

  • How COVID has impacted the industry
  • Training industry challenges & opportunities
  • Trends in training delivery methods 
  • How technology use is changing the industry 
  • The effective sales and marketing tools training organisations are getting results from