| 8.30 |
Welcome reception & registration |
Mingle with other delegates, the day's speakers and the accessplanit team over coffee. |
The Gallery |
| 09.00 |
Opening talk |
A welcome from accessplanit Managing Director, Dave Evans and outline for the day. |
The Music Room |
| 09.15 |
Training Industry Trends 2019 |
This session will share the results from accessplanit's annual Training Industry Benchmark Report. |
The Music Room |
| 09.45 |
The Power of Customer Feedback |
Actionable insights and takeaways from training feedback experts, Coursecheck into how you can better utilise your delegate feedback to improve your training delivery and service. |
The Music Room |
| 10.15 |
Break |
A chance to refresh and network. |
The Gallery |
| 10.30 |
Making Good on Your Customer Value Proposition |
Companies caught in the trap of high sales and low retention can find they are running, just to stand still. Guy Cookson from Hotfoot Design talks how to get your value proposition right in order to increase customer retention and achieve long term success. |
The Music Room |
| 10.30 |
Managing Enquiries & Marketing Effectively with accessplanit |
A deep dive into the world of marketing through your accessplanit system. Learn new tips and tricks to effectively market to your clients using email marketing, enquiry forms and more! |
The Reading Room |
| 11.00 |
Why We Need to Talk About Mental Health in the Workplace |
Tommy McIlravey from Mind will be joining us to discuss mental health in the workplace and how can we be better prepared as employers, leaders and colleagues. |
The Music Room |
| 11.30 |
Art of Brilliance |
Most people don't feel as great as they could (or should) be. Kev House from Art of Brilliance will be giving us an insight into the art of positive psychology and the tools we can use to be our best selves. |
The Music Room |
| 12.15 |
Lunch |
A chance to refresh and network. |
The Gallery |
| 1.15 |
Using Language Insights to Improve Your Business Strategy |
Relative Insight has helped brands such as Sky, Dyson and John Lewis fuel sharper strategy and smarter communication, by comparing and analysing language. James will share the importance of analysing the language that your consumers are using, real-life results and actionable takeaways you can implement in your business. |
The Music Room |
| 1.45 |
How Generations are Evolving the Workplace |
Gen Z. Millennials. We've all heard of them but how are they impacting how we work and how we learn? Andy Johnson from London School Online will be providing invaluable insight. |
The Music Room |
| 1.45 |
Building Your Perfect Dashboard with accessplanit |
A practical session with the accessplanit team to understand how to build an effective Dashboard. An opportunity to develop your system into a predictive, working tool to manage your training business. |
The Reading Room |
| 2.15 |
Break |
A chance to refresh and network. |
The Gallery |
| 2.30 |
Using Video in Learning |
Most people have had a bad experience with remote learning. How can we include video in our learning strategies to add value for clients and provide a more effective learning experience? Mike Adams from Zoom will be providing actionable insights to bring video to the classroom. |
The Music Room |
| 2.30 |
Using Vouchers as a Sales Tool |
Find out how to utilise the Vouchers function to increase your sales! Using this advanced feature, you will be able to create, market and sell courses as bundles online. |
The Reading Room |
| 3.00 |
Marketing Techniques You Need to Know |
70% of training companies are neglecting digital lead generation tools. Digital 22 will explore how marketing is evolving and how you can increase your leads using digital marketing techniques. |
The Music Room |
| 3.30 |
What's new at accessplanit? |
Find out more about upcoming features from our Product Manager, Jenna. |
The Music Room |
| 4.00 |
Closing session |
A round-up of the day. |
The Music Room |
| 4.15 |
End |
Feel free to stick around for drinks in the bar downstairs or head home! |
Printroom Cafe & Bar |
