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accessplanit blog

Providing the tools you need to get the very best out of your training business

Can Automation Really Save Your Business 50% Admin Time?

/ posted in Buying Software, Automation / 0 Comments

If you have ever purchased a software system whether it be a CRM, LMS or training management system you will be sure to have heard the phrase ‘this product will save you time and money’. Perfect! Just what we are all looking for. But can it be true? Can we really reduce administration by introducing automation into our business? 

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How To Improve Cross Channel Customer Service | Infographic

/ posted in Customer Service / 0 Comments

Cross channel communication can sometimes feel like a puzzle. Which communication mediums should you be using to provide the highest quality of customer service and more importantly which methods do customers prefer to use? This infographic created by Talkdesk takes a look at some best practice tips for boosting customer service across different channels including telephone, social media and online support. 

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Enhance Your Training Strategy In 2016 With New Software

/ posted in Buying Software / 0 Comments

With the unwanted presents stuffed under the bed and all the leftover turkey used up in curries and stews, it is time to focus on the year ahead. This means cracking on with your 2016 training strategy. Does it include acquiring or upgrading training software? If it doesn't then it is definitely something that you should consider.  

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