Can Automation Really Save Your Business 50% Admin Time?
If you have ever purchased a software system whether it be a CRM, LMS or training management system you will be sure to have heard the phrase ‘this product will save you time and money’. Perfect! Just what we are all looking for. But can it be true? Can we really reduce administration by introducing automation into our business?Read more
Dos And Don'ts When Attending Exhibitions: LearnTech 2016
Learning Technologies 2016 is Europe's leading showcase of organisational learning and technology used to support learning and training. The exhibition consists of more than 150 free L&D seminars, 250 exhibitors and two exhibition halls. If you haven’t heard of it, where have you been?! The event will be held on 3rd and 4th February at Olympia, London and we will be on stand P10.Read more
How To Improve Cross Channel Customer Service | Infographic
Cross channel communication can sometimes feel like a puzzle. Which communication mediums should you be using to provide the highest quality of customer service and more importantly which methods do customers prefer to use? This infographic created by Talkdesk takes a look at some best practice tips for boosting customer service across different channels including telephone, social media and online support.Read more
Enhance Your Training Strategy In 2016 With New Software
With the unwanted presents stuffed under the bed and all the leftover turkey used up in curries and stews, it is time to focus on the year ahead. This means cracking on with your 2016 training strategy. Does it include acquiring or upgrading training software? If it doesn't then it is definitely something that you should consider.Read more