"It was so much more than I thought it would be."

With a lively agenda of experts and insights, keynotes and case studies and discussions – these are resources that you don't want to miss!
Speakers

Expert Speakers

Access content from world-class speakers including HubSpot, Gainsight, accessplanit and Fat Media.

Insights

Download the day's slide decks filled with top tips, best practices, industry insights and trends.

Want more?

Everest Conference 2019 will be held on 5-6 June 2019 and will be jam-packed with even more content.

What was on at Everest?

Time Title Description
14:00 -16:00 Customer Forums A range of forums discussing experiences and best practice. 
18:00 - 20:00 Drinks reception Held in The Hub @ accessplanit, an informal introduction to the team and customer community. 
20:00 - late Pub crawl  The evening continued with a tour of Lancaster's historical taverns. 
Time Title Description Room
09:00- 09:15 Opening talk A welcome from accessplanit Managing Director, Dave Evans and outline for the day.  Main room
09:15-09:45 Training Industry Trends 2018 A session delivered by Joe Nixon, accessplanit highlighting the trends in the training industry including the impacts of Brexit and current challenges and opportunities. Main room
09:45-10:15 Essential Information for a Successful Training Team How to create eye-catching dashboards that display relevant information for each of your users as well as look at the essential information you need to be reporting on for a successful training business or department. Main room
10:15-10:50 A Case Study: Distance Learning Centre How Fat Media delivers SEO and PPC for Distance Learning Centre including current trends, quick wins and free tools for a winning marketing strategy. Main room
11:10-11:50 Marketing Techniques You Need to Implement  How to leverage inbound marketing for your training company with insights from HubSpot's Senior Marketing Manager, Áine Devane. Main room
11:50-12:30 The Art of Brilliance An introduction to the art of life-changing positive psychology and the tools required to be both your best self and run your best organisation delivered by Kev House of The Art of Brilliance.  Main room
12:30-13:15 Gathering The Feedback That Matters Best practice on gathering and using feedback from your customers. Main room
13:15-14:00 Mapping a Customer Experience Strategy  We all know that satisfied customers, stay customers. Ruben Rabago, Chief Strategist of Pulse  Programs at Gainsight, specialists in customer success shared best practice and give insights into developing a successful customer experience strategy. Main room
14:00-14:45 Get a Grip on Your Business Christian Goldmann and Alexander Celie, Professional Implementers at EOS shared the six components required to run a healthy organisation. By mastering this simple way of operating, leadership teams of growth-oriented companies systematically and permanently improve Main room
15:10-15:45 The Key Ways You Should Be Communicating With Your Learners Taking a look at how to best utilise the automated communication tool in your system for delegate communications, course updates and so much more. Main room
15:45-16:30 Understanding Buyer Behaviours to Generate More Sales Session delivered by Richard Lane from durhamlane. Richard knows that the two things that will enable you to make a significant positive difference to your sales figures, are the behaviours of your sales teams; and the corresponding values of your customers. Main room
16:30-17:00 Closing session A round-up of the day. Main room

Speakers

Our speakers shared inspiring stories and real-life case studies that delivered results.
LinkedIn

Áine Devane

Senior Marketing Manger-International - HubSpot

Áine is responsible for driving freemium growth internationally. An expert in digital strategy, content creation, lead nurturing and sales enablement.

LinkedIn

Alexender Celie

Professional Implementer - EOS

It is Alexender's passion to help open minded and ambitious business leaders with their leadership teams to get everything they want from their business. 
LinkedIn

Richard Metcalfe

Account Director - Fat Media

Richard has over 10 years experience within the digital marketing sector and is passionate about putting the customer first.

LinkedIn

Kev House

The Art of Brilliance

Kev has used positive psychology to inspire teams including BskyB, FedEx, Severn Trent Water and British Red Cross. 
LinkedIn

Christian Goldmann

Professional Implementer - EOS

Christian's goal is simple: to help Leadership Teams become stronger, more focused and more effective in all areas of their business.
LinkedIn

Richard Lane

Co-Founder - durhamlane

Richard has over 20 years commercial sales experience, delivering innovative solutions to businesses of all sizes from SME to Blue Chip throughout the UK & Europe.

LinkedIn

Joe Nixon

Business Development Manager - accessplanit

Joe uses his in-depth training industry knowledge to work alongside leading training companies and advise on how to be the best they can be.
LinkedIn

Ruben Rabago

Chief Strategist, Pulse Customer Success Programs - Gainsight

Ruben's focus is always on the customer and helping them achieve their desired outcomes.

A city like no other…

We gathered at The Storey – the central creative hub in the heart of historic Lancaster. 

Resources: Everest 2018

Access downloads and videos from all of the sessions from the event. 

Watch Sessions & Videos

Download Presentations & Resources

Training Industry Trends 2018: A session delivered by Joe Nixon, accessplanit highlighting the trends in the training industry including the impacts of Brexit and current challenges and opportunities. Download Now
Essential Information for a Successful Training Team: How to create eye-catching dashboards that display relevant information for each of your users as well as look at the essential information you need to be reporting on for a successful training business or department. Download Now
A Case Study: Distance Learning Centre: How Fat Media delivers SEO and PPC for Distance Learning Centre including current trends, quick wins and free tools for a winning marketing strategy. Download Now
Marketing Techniques You Need to Implement: How to leverage inbound marketing for your training company with insights from HubSpot's Senior Marketing Manager, Áine Devane. Download Now
The Art of Brilliance: An introduction to the art of life-changing positive psychology and the tools required to be both your best self and run your best organisation delivered by Kev House of The Art of Brilliance.  Download Now
Gathering The Feedback That Matters: Best practice on gathering and using feedback from your customers and leveraging the accessplanit system. Download Now
Mapping a Customer Experience Strategy: We all know that satisfied customers, stay customers. Ruben Rabago, Chief Strategist of Pulse  Programs at Gainsight, specialists in customer success shared best practice and give insights into developing a successful customer experience strategy. Download includes Customer Journey Mapping worksheet.  Download Now
Get a Grip on Your Business: The six components required to run a healthy organisation. By mastering this simple way of operating, leadership teams of growth-oriented companies systematically and permanently improve. Download Now
The Key Ways You Should Be Communicating With Your Learners: Taking a look at how to best utilise the automated communication tool in your system for delegate communications, course updates and so much more. Download Now
Understanding Buyer Behaviours to Generate More Sales: Session delivered by Richard Lane from durhamlane. Richard knows that the two things that will enable you to make a significant positive difference to your sales figures, are the behaviours of your sales teams; and the corresponding values of your customers. Download Now