"It was so much more than I thought it would be."
With a lively agenda of experts and insights, keynotes and case studies and discussions – these are resources that you don't want to miss!
Access content from world-class speakers including HubSpot, Gainsight, accessplanit and Fat Media.
Download the day's slide decks filled with top tips, best practices, industry insights and trends.
Everest Conference 2019 will be held on 5-6 June 2019 and will be jam-packed with even more content.
What was on at Everest?
|14:00 -16:00||Customer Forums||A range of forums discussing experiences and best practice.|
|18:00 - 20:00||Drinks reception||Held in The Hub @ accessplanit, an informal introduction to the team and customer community.|
|20:00 - late||Pub crawl||The evening continued with a tour of Lancaster's historical taverns.|
|09:00- 09:15||Opening talk||A welcome from accessplanit Managing Director, Dave Evans and outline for the day.||Main room|
|09:15-09:45||Training Industry Trends 2018||A session delivered by Joe Nixon, accessplanit highlighting the trends in the training industry including the impacts of Brexit and current challenges and opportunities.||Main room|
|09:45-10:15||Essential Information for a Successful Training Team||How to create eye-catching dashboards that display relevant information for each of your users as well as look at the essential information you need to be reporting on for a successful training business or department.||Main room|
|10:15-10:50||A Case Study: Distance Learning Centre||How Fat Media delivers SEO and PPC for Distance Learning Centre including current trends, quick wins and free tools for a winning marketing strategy.||Main room|
|11:10-11:50||Marketing Techniques You Need to Implement||How to leverage inbound marketing for your training company with insights from HubSpot's Senior Marketing Manager, Áine Devane.||Main room|
|11:50-12:30||The Art of Brilliance||An introduction to the art of life-changing positive psychology and the tools required to be both your best self and run your best organisation delivered by Kev House of The Art of Brilliance.||Main room|
|12:30-13:15||Gathering The Feedback That Matters||Best practice on gathering and using feedback from your customers.||Main room|
|13:15-14:00||Mapping a Customer Experience Strategy||We all know that satisfied customers, stay customers. Ruben Rabago, Chief Strategist of Pulse Programs at Gainsight, specialists in customer success shared best practice and give insights into developing a successful customer experience strategy.||Main room|
|14:00-14:45||Get a Grip on Your Business||Christian Goldmann and Alexander Celie, Professional Implementers at EOS shared the six components required to run a healthy organisation. By mastering this simple way of operating, leadership teams of growth-oriented companies systematically and permanently improve||Main room|
|15:10-15:45||The Key Ways You Should Be Communicating With Your Learners||Taking a look at how to best utilise the automated communication tool in your system for delegate communications, course updates and so much more.||Main room|
|15:45-16:30||Understanding Buyer Behaviours to Generate More Sales||Session delivered by Richard Lane from durhamlane. Richard knows that the two things that will enable you to make a significant positive difference to your sales figures, are the behaviours of your sales teams; and the corresponding values of your customers.||Main room|
|16:30-17:00||Closing session||A round-up of the day.||Main room|
Our speakers shared inspiring stories and real-life case studies that delivered results.
Senior Marketing Manger-International - HubSpot
Áine is responsible for driving freemium growth internationally. An expert in digital strategy, content creation, lead nurturing and sales enablement.
Professional Implementer - EOSIt is Alexender's passion to help open minded and ambitious business leaders with their leadership teams to get everything they want from their business.
Account Director - Fat Media
Richard has over 10 years experience within the digital marketing sector and is passionate about putting the customer first.
The Art of BrillianceKev has used positive psychology to inspire teams including BskyB, FedEx, Severn Trent Water and British Red Cross.
Professional Implementer - EOSChristian's goal is simple: to help Leadership Teams become stronger, more focused and more effective in all areas of their business.
Co-Founder - durhamlane
Richard has over 20 years commercial sales experience, delivering innovative solutions to businesses of all sizes from SME to Blue Chip throughout the UK & Europe.
Business Development Manager - accessplanitJoe uses his in-depth training industry knowledge to work alongside leading training companies and advise on how to be the best they can be.
Chief Strategist, Pulse Customer Success Programs - GainsightRuben's focus is always on the customer and helping them achieve their desired outcomes.
A city like no other…
We gathered at The Storey – the central creative hub in the heart of historic Lancaster.