The Training Industry Benchmark Report 2020
Our annual training industry survey results have been compiled for 2020 and we have found out the following:
- 93% of businesses are already feeling the impact of COVID19
- Customer satisfaction is seen as the biggest measure of success in the training industry today
- Poor quality training is a major issue in the training industry
- 64% of providers take some to most of their bookings online
- We're seeing spikes in future offerings of online learning, distance learning & webinars...
What's inside?
- How COVID has impacted the industry
- Training industry challenges & opportunities
- Trends in training delivery methods
- How technology use is changing the industry
- The effective sales and marketing tools training organisations are getting results from