Lagoon Watersports Refines Resource Management with accessplanit

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  • Introduction of 24/7 online course booking

  • Manual processes removed to enhance customer experience

  • Visual resource calendar developed


Lagoon Watersports has over 20 years' experience teaching learners how to sail and windsurf at three different centres. Originally, a central hub was used to manage training - forcing each centre to download course and resource information on an individual basis.

So we...

Introduced a cloud-based system focused on the client's three primary objectives: online course booking, resource management and communication.

‘We identified several systems, none of which could manage the range and diversity of our courses and resources and give us the flexibility we required. accessplanit worked with us to develop their existing system, making it the most viable option to meet our objectives.’

Prior to our system roll-out, Lagoon felt it impossible to properly track high-end resources - such as yachts, life-jackets and windsurfing equipment - in order to maximise use during seasonal peaks. To confront this, we developed an innovative and intuitive visual resource calendar.

According to the client...

‘accessplanit is an extremely powerful administration and marketing tool which has helped us to integrate and streamline tasks across three centres, maximise our course resources and develop future business. accessplanit was the only system with the flexibility to manage our range and diversity of courses and resources.’

Seb Rouse, Director, Lagoon Watersports


Find out how we did it...

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