08:00 - 09:00 |
Welcome reception & registration |
Mingle with other learning and training professionals, the day's speakers and the accessplanit team over coffee and pastries. |
Main room |
09:00 - 09:15 |
Opening talk |
A welcome from accessplanit Managing Director, Dave Evans and outline for the day. |
Main room |
09:15-09:45 |
Training Industry Trends 2018 |
A session delivered by Joe Nixon, accessplanit highlighting the trends in the training industry including the impacts of Brexit, current challenges and opportunities and how prepared the industry is for the General Data Protection Regulation. |
Main room |
09:45-10:15 |
Essential Information for a Successful Training Team |
We’ll show you how to create eye-catching dashboards that display relevant information for each of your users as well as look at the essential information you need to be reporting on for a successful training business or department.
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Main room |
10:15 - 10:50 |
A Case Study: Distance Learning Centre |
Learn more about how Fat Media delivers SEO and PPC for Distance Learning Centre including current trends, quick wins and free tools for a winning marketing strategy.
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Main room |
10:50-11:10 |
Coffee |
Mingle with your colleagues and the accessplanit team over coffee. |
All |
11:10-11:50 |
Marketing Techniques You Need to Implement |
Discover how to leverage inbound marketing and sales enablement for your training company with insights from HubSpot's Senior Marketing Manager, Áine Devane. |
Main room |
11:50-12:30 |
The Art of Brilliance |
Session delivered by Kev House of The Art of Brilliance. Discover the art of life-changing positive psychology and the tools required to be both your best self and run your best organisation. |
Main room |
12:30-13:15 |
Lunch and Session: Gathering The Feedback That Matters |
Grab some lunch and join us for some best practice on gathering and using feedback from your customers. Alternatively, use the breakout room to mingle with colleagues and utilise some down time. |
All |
13:15-14:00 |
Mapping a Customer Experience Strategy |
We all know that satisfied customers, stay customers. Ruben Rabago, Chief Strategist of Pulse Programs at Gainsight, specialists in customer success will share best practice with you and give you insight into developing a successful customer experience strategy.
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Main room |
14:00-14:45 |
Get a Grip on Your Business |
Christian Goldmann and Alexander Celie, Professional Implementers at EOS will walk you through the six components required to run a healthy organisation. By mastering this simple way of operating, leadership teams of growth-oriented companies systematically and permanently improve. |
Main room |
14:45-15:10 |
Coffee |
Mingle with your colleagues and the accessplanit team over coffee. |
All |
15:10-15:45 |
The Key Ways You Should Be Communicating With Your Learners |
Taking a look at how to best utilise the automated communications tool in your system for delegate communications, course updates and so much more. |
Main room |
15:45-16:30 |
Understanding Buyer Behaviours to Generate More Sales |
Session delivered by Richard Lane from durhamlane. Richard knows that the two things that will enable you to make a significant positive difference to your sales figures, are the behaviours of your sales teams; and the corresponding values of your customers. Here he tells you how. |
Main room |
16:30-17:00 |
Closing session |
Learn more about what's coming soon from the accessplanit team including upcoming system features and the brand new accessplanit Academy followed by a round-up of the day.
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Main room |