NHS Royal Brompton Foundation Trust

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accessplanit help Royal Brompton NHS Foundation Trust to achieve compliance and reduce risk

"I make no secret of the fact that I think accessplanit have the perfect system for this Trust, one that has a stable and reliable core built around compliance, a nationally mandated necessity, and beyond that has the flexibility to meet our individual requirements."

Paul Mendes

Royal Brompton & Harefield NHS Foundation Trust

The largest specialist heart and lung centre in the UK and amongst one of the largest in Europe, the Royal Brompton & Harefield NHS Foundation Trust is known for highly skilled staff, many of whom are experts in their chosen fields.  The trust employs over 2,500 staff across their two sites: the Royal Brompton Hospital in Chelsea, West London and the Harefield Hospital near Uxbridge.

“Our requirements are not, and never will be static – we need a system that can change with us .” 

The Challenge

Learning and Development is fundamental to the success of the Trust. Prior to 2009, the Trust managed over 15,000 training events using a standard system which was slow, inflexible and incredibly time consuming.  There were several key drivers for change including an increasing demand from regulators for timely and accurate compliance reporting in respect of mandatory training.  The Trust’s subsequent success in reaching the highest level of the NHS Litigation Authority’s (NHSLA) risk management standards resulted in reduced insurance premiums as well as the assurance of staff competencies. 

Course/event administration was complex, time consuming and difficult to co-ordinate as class bookings and eLearning courses were managed using separate systems. This also created issues with data accuracy which needed to be addressed, as training numbers is an important performance measure for the Trust.  There was also a growing need to move course booking to self- service, giving attendees the flexibility to book on-line.

“Cost saving was not actually a factor at the time, although we have gone on to make quite substantial savings anyway, which was just as well as costs are an issue now.” 

The accessplanit solution

Following a rigorous supplier search, accessplanit was chosen by the Trust to provide a learning management software platform. The Trust was looking for a supplier with credibility in the market sector and with the ability to continue to meet their future needs. The accessplanit solution provides the Trust with automated course booking and administration for both classroom based and eLearning, hosted on one platform, with all the functionality required by the Trust. 

“The single greatest benefit to me and my department has been the time saved – time that we once spent chasing compliance and running reports (all now automated) can now be used for the development of new courses.”

Customer benefits

  • ROI - an estimated £50K savings can be attributed to the automation of training administration.
  • Increased compliance - non-medical appraisal compliance has increased sevenfold since 2010 and the development team can automatically track learner targets, expiring awards, certificates and competencies.
  • Goal completion - the system was instrumental in assisting in the completion of mandatory training which was part of the Trust’s successful application to reach the highest level of the NHS Litigation Authority’s risk management standards. 


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