The Musgrave Group

Flexible course management solution creates time for European retailer

"accessplanit software is saving us about 40% in processing time, however we would expect it to save us even more time going forward. We are extremely happy with the service we have received from accessplanit to date."

The Musgrave Group is a retail business with a turnover exceeding E4.5bn, operating in Spain, UK and Ireland.  Founded in 1876 the business specialises in the food and grocery market with household name brands including: Budgens, Londis, SuperValu, MACE, Musgrave MarketPlace and Musgrave Foodservices.   The company has a workforce of over 55,000 employees across Europe and operates from a head office in Cork, Ireland. 

The Challenge

The Musgrave Group were using an out of date system ‘ProClarity’ together with a series of excel spreadsheets to manage and monitor the training and development of their 55,000 employees across 650 stores.  The system was labour intensive, time consuming and extremely inefficient.  The information held was difficult to access and track, and reporting was patchy and limited.  The team required an LMS with the capability to meet their international requirements, tick all their ‘must have’ boxes and achieve all of this within a realistic budget. 

The accessplanit solution

By taking the time to understand the process and limitations of Musgrave Group’s current system, accessplanit were able to advise on how the system would be the best fit, and which modules would maximise efficiency and drive out costs. accessplanit offered the smoothest transition and has the ability to handle the scale of management required whilst remaining flexible. With the accessplanit system, clients only use the modules that suit their business – you don’t pay for a set with package with features that are not relevant to your business.

“The service so far in terms of rollout has been excellent including the support we received from the support team. We are extremely happy with the service we have received from accessplanit.”

Customer benefits

• ROI - automated processes have led to a significant 40% initial reduction in resource with the expectation that this figure will improve in the near future.
• Improved planning - in depth reports on all areas of training including costs, highlights any areas for concern or improvement and allows management to plan with confidence.
• Empowerment and motivation - 24/7 online booking gives employees greater control over their own learning.

“The accessplanit software is saving us about 40% in processing time, however we would expect it to save us more time going forward.”

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