The Force were particularly impressed with accessplanit’s clear understanding of their needs, the functionality demonstrated by the accessplanit system and a commitment to deliver the solution to an exceptionally tight implementation timescale.
The accessplanit system provided the perfect platform, meeting the Force’s ‘must have’ functionality whilst adding additional time saving automated processes and ‘added value’ solutions.
“accessplanit’s staff have listened, learned and adapted to the public sector culture and requirements, including going through security clearance by our Criminal Records Bureau and abiding by a Data Sharing agreement implemented.”
ROI - system integration and removal of manual processes has reduced administration costs by 70%.
Reduced Resource - within 12 months, 50% of bookings were managed online by the candidate, reducing administration to 1.5 staff (previously 5), a saving in excess of 6,500 resource hours annually.
“Most of all the system has significantly improved our relationship with the candidates, being able to book their own courses 24/7, confirming their bookings and payments in real time and providing course details and reminders by text and email.”