Why Standardisation Is Key For Business Quality

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In this day and age, quality is the one. The one that all companies want to be, the one that businesses look for when selecting partners and suppliers and the one that consumers crave when they are choosing a product or service.   Standardisation and consistency are the lifeblood of quality management. How can quality be achieved if everybody is singing from a different hymn sheet? ISO, the organisation that embodies quality, even stands for International Organisation for Standardization. So why is standardisation so important?

Picture this, you have been umming and ahhing over a brand new shiny car for months and you finally take the plunge and purchase it. You are driving it off the forecourt and realise the tyres are flat! Have you just driven over 4 nails simultaneously?  Not likely. The most probable explanation for this is that there is a weak link in the supply chain. Okay, a slightly ridiculous example but the concept remains the same for all organisations.  

So why should your business adopt standardisation?  Simple……..

  • Quality provides a more consistent product or service
  • Quality saves time and costs through the reduction of errors and waste
  • Quality increases your competitive advantage

To put this into context, Mace, one of the UK’s largest consultancy and construction companies, use our course management system to deliver training across their entire supply chain. Thus ensuring that all of their partners undertake project management to the same consistent quality standard and operate using the same methods on every one of their construction projects. This equals one standard of service across every one of their projects which have included EDF Energy London Eye, The British Museum Great Court, Heathrow T5 and the City’s iconic Shard of Glass.

From our perspective we can take this a bit further, Mace customers receive consistent quality, but with our help Mace partners also receive quality training administration from booking through to certification.  To find out how this affects the organisation download the case study.

Mace Business School Case Study

Other related articles include:

First UK Training Management Software House TO Hold ISO9001

3 Features Of A Successful Training Management System

Considering A New Training Management System