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accessplanit blog

Providing the tools you need to get the very best out of your training business

Have You Heard About accessplanit Academy?

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accessplanit Academy is a platform that we have designed to ensure our customers can learn the ins and outs of their system as quickly as possible.  accessplanit Academy utilises our training management system to deliver online learning to our customers, to support them in getting up to speed. It is also a fantastic resource for refresher training or helping new staff get to know their way around the system. 

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accessplanit Is Upgraded To 11 Compliance Plus In Customer Service Excellence

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At accessplanit, we are heavily committed to providing the highest levels of service, support and experience to our customers. That's why we're so pleased to say that our team's continued hard work has paid off and we have upgraded our status in our most recent Customer Service Excellence standard assessment to 11 compliance plus elements.

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6 Ways to Be Your Best Self Using Positive Psychology

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At the training industry event Everest Conference 2018, Kev House of The Art of Brilliance delivered an eye-opening presentation into how to bring out the best version of ourselves and the wonderful things that can happen when we do.  Kev let us know, “When you are happier at your business and in your home, you thrive more, it’s not rocket science!”.

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How to Create a Successful Customer Experience Strategy

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If you make it your mission to help customers deliver success for their customers – then you will achieve success for yourself. That was the lesson taken away from inspirational speaker, Ruben Rabago of Gainsight, who joined us at Everest Conference 2018, where the dominant theme was being human first.

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What You Missed at Everest Conference 2018: The Training Industry Event

Last week, we were absolutely thrilled to welcome a range of top training professionals to Lancaster for Everest Conference 2018. With a tagline of 'Where Training Teams Come to Scale', the event delivered expert insights to help professionals throughout the training industry scale their business to new heights. 

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3 New Ways to Generate More Survey Responses

It has never been of more importance to collect and use feedback to improve your training. With increased competition, the need to train delegates more effectively and more consumer power than ever, implementing meaningful feedback is the best way to improve your course offerings and, ultimately, deliver the type of training your delegates love while confirming that your training is adding value.

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accessplanit Launches New Team Space After Record Growth

It’s finally ready. After several months of hush-hush secrecy and far too many late nights staring at blueprints and design plans, we’re incredibly pleased to announce that  accessplanit has a beautiful, brand new office space: The Hub. We wanted to provide a place where the team  can come  each day to have fun, get things done their way and most of all, somewhere that they can be proud to be part of!

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What is a Training Management System?

A training management system (TMS) is all-in-one software that automates administrative duties and helps organise and schedule courses, resources and trainers. Functions typically include collating business reports, awarding certificates, generating invoices and sending marketing communications. A TMS can be used for all course delivery types and enables training providers to take greater control over their entire operation. 

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What Generation Z Means for the Training Industry

We've heard plenty about millennials over the past few years and how their attitudes and desires have changed the way we train. But are you prepared for the next generation? Generation Z are coming to an office near you. 

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Customer Service: What to Look For In Your Software Supplier

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Customer service is a key success factor when evaluating and selecting a software supplier. And, it is becoming more and more important as organisations try to differentiate themselves from the competition. But what makes great customer service? What should your training organisation be looking for in a software supplier? Let's start with the essentials...

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