accessplanit blog

Providing the tools you need to get the very best out of your training business

5 Lessons Learned As A Customer Success Manager

/ posted in Customer service / 0 Comments

It’s been just over a year since I made the transition from a role in Sales and Account Management to Customer Success Manager, setting up a new department and championing our vision to work with customers and assisting them to utilise their training management software to drive success.

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How To Manage Resources Effectively For Maximum ROI

/ posted in Resource management / 0 Comments

Managing company resources is a necessary but time consuming and sometimes complicated task. It is easy to leave it until the last minute to draft in a trainer for a course or scramble around the store cupboard for a projector. Additionally, it can be difficult to allocate resources when it is unclear when venues are free or who is using what equipment. Is this way of working going to achieve maximum ROI?

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How Can Automating Processes Benefit Your Business? | Infographic

Automating your business processes is like putting jam on toast - it just makes sense. Automation software is everywhere from finance to marketing to customer relationship management but have you ever wondered what the benefits of implementing a dedicated course management system or LMS could be to your training business? We have created an infographic outlining the key ways it can do just that. 

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Advantages Of Tracking Training Within Your Business

/ posted in Safety / 0 Comments

A phrase many training professionals recognise is, "it did not happen if we cannot track it". While that phrase can induce deep sighs, there are reasons it is so common, and reasons why it is so very true. More importantly, there are ways to accomplish it while eliminating the sound of sighs.

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