Based in South Africa, Foster Melliar have a great track record when it comes to providing education in the ITIL and ITSM space. Clients that utilise these training courses come from various different sectors, including financial services, retailing, telecommunications, mining and government. Following an intensive selection process that included suppliers from all over the world, Course Manager was selected and implemented to assist with their continued growth.

Russell Steyn, Managing Director at Foster Melliar Said, “We were really impressed with AccessPlanIT’s prompt response to our web contact request, and their willingness to engage with us. It was this drive and passion that ultimately carried weight in our decision to purchase Course Manager from AccessPlanIT”.

Russell added, “What really blew us away was the ability to see all your upcoming courses in real time. The numbers, trainer availability, costing and viability to run, and the real time view of bookings and courses filling up. The reporting is also great, and the automatic email confirmations and administration is a winner“.

Because AccessPlanIT Course Manager is a web-based product, Foster Melliar were quick to recognise that the Course Manager system could be implemented anywhere on the globe. As well as using Course Manager to automate their manual administration, Foster Melliar will also be using the front end booking portal, complete with ecommerce integration to allow client to make online bookings and payments.