Posts in Learning Management System
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Learning Management System
Get with the times! Modernising the learning and development function
By Dave Evans - 14 May 2012
Learning and development remains one of the key focus points of the modern day HR function. The mutual benefits of training employees and up-skilling have been well documented. Retention rates rise, motivation is bolstered and productivity heads in the exactly the same direction. Today the question is this: what role is technology playing in developing this critical feature of HR, and perhaps more importantly, what do the forward thinking departments actually look like in 2012?Many have implemented elements and levels of a training management system to increase efficiency and streamline processes, because after all, managing the training schedule for 100’s of employees who are keen to develop their skills and knowledge can be quite an undertaking. Let’s take a closer look. Here are FIVE of the key areas that HR teams are automating and implementing new technology when it comes to learning…Online bookingOnce HR teams would have employees fill out sheets of paper with details of the course they want to attend. That would then get signed off by a manager, and the individual was given access to the training. Worryingly, some department may still operate in this way. But, what happens when there’s one place left on a programme, one person applies and just as it’s getting signed off, another person applies? Over-bookings happen all too easily, they cause headaches for everyone involved. Online booking gives attendee and HR real time information. If there are ten places left on a course, that’s what the system will say. And, if there are ten places left but ten are pending sign off – that’s what the system can report.Surveys and feedbackThe most valuable information around training, for those investing in it, is post-learning. The feedback will make or break the training and development programme – so how does HR collect that vital information, and is it a fair reflection of what happened when it does turn up? It has been the case in the past that HR teams have relied on handwritten happy sheets (very basic questionnaires) that have been filled out in a rush by delegates heading for the door after an intense two-day learning programme. That makes no sense. Today HR teams are wising up to the fact that gleaming this information from individuals a day or two after the event, when people are in less of a rush is far more productive. When this process is completed online via a training management system it’s even more effective. HR decision makers can see powerful information at a glance, not have to sift through pages of notes just to see if any patterns or trends are emerging. This is a simple way for HR to earn more return on their training investment.e-LearningThe world of learning is ever-changing. Classrooms are not the only option today and now that the benefits of flexible working have been understood, now it’s time to understand the benefits of flexible learning. If employees want to take control of their working week, why shouldn’t they be able to decide when they learn as well?They should, and in many companies they can. Via an e-Learning programme (which can be created and designed by the HR team), individuals can log in and learn at a time that suits them. If the climb in flexible working practice has taught us anything it’s that people are different, and want to work in different ways. HR acknowledges this and via flexible learning and working, many departments are respecting it too.Course managementAs I mentioned earlier, no matter how big the group is or the pool of potential learners at your company, training requires management. The extent to how that management becomes a burden on the entire HR team is another matter entirely. Modern day HR departments streamline the management of courses with course management software. What does this actually relate to? Booking classrooms, ensuring that everyone knows where and when to arrive, and joining information are all potential administrative nightmares for HR. Course management software, however, allows the function to completely automate. In one example, a classroom has been booked for 20 employees to learn about a new piece of software that has been developed within the IT department. Five minutes before the event, the company that rents out the classrooms calls to say there is a problem and the class has been moved to a different venue. HR can manage this disruption by automatically sending an SMS text message to all attendees. This course can start on time, and there has been no need to re-schedule any part.Legal complianceParticularly important in terms of health and safety, the modern day HR department is automating the way in which is manages how compliant employees within the business are. So, if in a construction company it is necessary for employees operating certain machinery to be tested and qualified at least annually, HR will be responsible for ensuing this is the case. Once it would involve check lists and spreadsheets that no doubt got mislaid. It was an ineffective way to manage a serious area of the business. The modern day HR function can automate this process with training management software.This means that the system will automatically email the individual and the line manager or HR representative responsible for the compliance each time the qualifying criteria becomes close to renewal. When it’s joined up, the software can even notify the trainer as well. This means that the employees is automatically sent joining instructions and can book the course online.Speak with accessplanit today if you’d like to find out how training management software can automate the learning and development processes within your HR team. All of the above areas can be easily automated and streamlines. Call us on 0845 543 0229 or email enquiries@accessplanit.com and we’ll set you up for a FREE demo.
Tagged with: Enterprise Learning, Industry, Learning Management System
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Posted in:
eLearning, Industry News, Learning Management System
Training software - the good news is finally creeping out
By Dave Evans - 14 July 2011
It seems that the good news stories are finally getting out, after Cable & Wireless announced that it had made more than £1m cost savings since introducing IT to support staff learning within the business. An incredible sum of money to save for any business, and a great advert for the industry that we’re working in.
We hear the good stories all the time, our clients simply wouldn’t work with us if we weren’t saving them money. But our research has shown that the vast majority of companies are still not embracing the digital age when it comes to automating day-to-day tasks. Take training companies, a quarter (25%) admitted to not even having the most basic of booking forms for their courses - so every seat is filled over the phone? Or perhaps a carrier piegon drops by with a ‘reserve my place’ slip tied to his foot...
Potentially one of the issues that training companies have is that context is never put around the savings, so I thought I could use this blog to throw some light onto the midfield maestro of the digital age - email marketing. Email marketing software has literally transformed the way that businesses can keep in touch and record communication with their clients and potential clients. How? Well, instead of having to write out emails one-by-one on Outlook Express, you can automate so that one email (which can be personalised to say Hello Dave) goes to each one of your email addresses. Then, instead of having to collate responses, the software automatically categorises who opened the email and what they clicked on. Imagine the manpower saved already.
Even more fun with email marketing software is the timing piece, so you can set an email to auto-respond to new enquires with a note about the next course and details on how to book - forget sitting by the phone waiting for the sales call - everything is automated.
But this is just one feature of the software available today, and when you consider the amount of processing that a massive firm like Cable & Wireless must have to plough through, you can see how something like email marketing can put a dent in that £1.5m saved.
But that was just one story that emerged in the press because it was a well-known company involved, the truth is, these stories are emerging everyday from training companies both big and small who are turning their focus to streamlining their operation and benefiting from the savings.
Tagged with: AccessPlanit, eLearning, Learning Management System, News
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Posted in:
eCommerce LMS, eLearning, Learning Management System
Learning Commerce On The Rise
By Dave Evans - 10 February 2011
Over the past year or so we have had many organisations contact us as they are looking to transfer existing classroom based courses into e-learning or by supplementing classroom courses with e-learning.
The difficulty all these organisation have faced is finding a solution that will enable them to upload, sell and deliver elearning through their website without requiring a huge investment or specialist technical knowledge. This demand led to us creating a new edition of the LMS - accessplan eCommerce LMS . Accessplan LMS eCommerce edition combines e-commerce facilities with a powerful learning management and marketing tools giving training companies all the tools they need to deploy elearning that customer are demanding quickly and easily.
In the last 12 months the eCommerce edition has won a Brandon Hall award for “Best Advance in Learning Technology For External Training” , it was also picked out by visitors to Learning Technologies 2011 as ‘One to watch in 2011’ .
We are hosting webinars on 17th and 25th February where we will be showing training organisations how they can sell online courses (e-learning courses). Please click here to register.
Related Blog:
Training Providers Consider eLearning
Tagged with: Accessplan LMS, eCommerce, Learning Management System
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Posted in:
Learning Management System
Four Strategies To Help SMB's Leverage eLearning
By Dave Evans - 16 June 2010
Below is a terrific article from Elearning! Magazine for SMB and Franchise Owners who want to rapidly leapfrog their competitors via affordable SaaS Solutions. Take note as your organization can become a performance leader.
On-Demand Learning and Performance Solutions Can Improve Your Ability to Tackle Learning Challenges
Small and mid-size businesses (SMBs) are joining the e-learning and performance revolution in rapid succession.
The streamlined approach to e-learning offered by software-as-a-service (SaaS) models makes assessing, delivering and measuring training as common and critical to SMBs as they are to large enterprises. In fact, research by Bersin & Associates shows that approximately 20 percent of e-learning expenditures now come from companies with fewer than 1,000 employees, and the percentage is growing.
E-learning capabilities have become necessary for SMBs to compete and grow in a global economy. It is a strategic necessity to address the challenges of training widely-dispersed employees, business partners and customers that are diverse in terms of the work they do, their IT experience, and their educational background.
Similar to their large corporate counterparts, many SMBs are now considering a multi-stage approach to e-learning, starting with their own employees, and then extending to customers and ultimately channel partners. In fact, SMBs may actually have a competitive advantage over larger organizations when starting or expanding an e-learning program because they often have little or no legacy e-learning technology when compared with large organizations. SMBs can essentially “leapfrog” directly to the forefront of the latest e-learning technology and use it to maximize performance and revenues.
Four Steps
1. Start with Compliance - Sixteen states have laws and regulations requiring or encouraging sexual harassment prevention training. For example, in California, employers with at least 50 employees must provide supervisors with two hours of interactive harassment-awareness training every two years. Many SMB organizations are also impacted by other regulation compliance such as HIPAA, Sarbanes Oxley and OSHA. Each of these regulations has its own set of training requirements that SMBs are held to as much as large organizations. With requirements for logging and auditing compliance mounting, SMBs are consequently turning to e-learning to educate employees about legal requirements in the workplace.
SMBs with remote offices and global operations face extra challenges in delivering compliance training, tutorials and training courses to remote employees cost-effectively because of travel costs, long distances and a shortage of instructors. SMBs can implement focused, on-demand e-learning to develop critical compliance skills for workers engaged in businesses or operations across regions, national borders, cities or companies.
2. Align Goals to Improve Performance - SMB's seeking to unlock their company’s full potential ensure that all employees understand how each specific job/role contributes to achieving the company’s overall business goals. Success for the employee and the company can be driven by establishing a formal process for creating relevant goals for each employee, setting learning activities to support these goals, and monitoring/measuring performance against company objectives. Many SMBs are collecting positive results from this strategic approach to talent development and performance management, including:
- Employees and managers achieve more through greater visibility into both individual and company-wide goals.
- All employees have access to the strategic plan for the company’s success and understand how individual goals fit into the company’s business objectives.
- Managers more easily stay in touch with employees’ progress during every phase of goal completion, and offer immediate reinforcement or coaching to keep performance and deadlines on track.
Getting started with performance management can be overwhelming to some SMBs — but it doesn’t have to be. Start with communicating and managing organizational core values to lay the groundwork for maximizing competencies and goals.
3. Build Customer Satisfaction - From an internal learning perspective, SMBs can lessen growing pains associated with improving and maintaining high service levels by using e-learning. Call centers, sales and service staff are crucial to maintaining customer relationships, so offering updated, consistent, on-demand training for employees in those areas can have a direct impact on profits.
From an external training perspective, customers increasingly seek value-added services when choosing between competing providers and desire access to on-demand training resources. Enterprises can use e-learning with customers to support after-sales services to improve customer satisfaction and retention. For example, a small software company can make training available through an e-learning portal to it’s customers about how to use the specific product modules. In addition, many SMBs offer training for a fee to customers as an additional revenue stream.
4. Improve Channel Readiness - Delivering knowledge, information and training to an audience beyond employees is one of the fastest-growing segments of the learning industry, increasing at an annual pace better than 25 percent (Bersin & Associates). Similarly, competitive SMBs are looking outside of their own organizations for revenue opportunities and partnerships that can help expedite the distribution of their products and services. These outward-facing, revenue-building initiatives will require the delivery of training, certification programs and knowledge assets to an SMB organization’s extended enterprise of franchises/franchisees, partners, resellers, independent agents and distributor networks.
E-learning delivered online and on-demand can help organizations increase top-line revenue from more productive channels, enhance information sharing with external audiences, develop and rapidly deliver training, improve the quality and convenience of training to an external audience, and reach large audiences at a fixed cost.
Realising the Benefits
Although SMBs are often structured and equipped differently than their larger competitors, their needs related to compliance, performance management and communicating with external learning audiences are just as significant. By properly approaching learning and performance management, SMBs can gain significant advantages against the competition.
Exploring the use of on-demand learning and performance solutions can dramatically improve an SMB’s ability to tackle learning and performance management challenges for internal and external audiences with greater efficiency and influence.
You are invited to learn more about available and affordable training tools to enhance your business at our free, live webinar . Please register below:
Affordable, Effective Training for SMB's
Wednesday, July 28th, 2010
1:00pm - 1:30pm GMT
Register Here - Space is Limited
Tagged with: eLearning, Learning Management System
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Posted in:
eLearning, Learning Management System, Social Learning
E-learning bridges the gap between the classroom and the workplace
By Dave Evans - 23 May 2010
E-learning is dead, long live E-learning. We say this because E-learning has become so prevalent in today’s society, it has overwhelmingly bridged the gap between work-based learning and traditional classroom courses to offer the ultimate learning experience.
What in essence is thought of as E-learning or Social Learning is actually being practised each and every day through face-to-face teaching.
There are several ways in which this has happened:
Social Media Tools
Sites such as Youtube, Facebook and Twitter are used in classrooms and seminars as well as to engage learners in the workplace.
Blogs
No longer are blogs confined as do-at-home ditties; they’re now used in classrooms as personal web spaces to produce and submit work and creative ideas.
Presentations
Sites such as SlideShare can host presentations which are often used in lectures. Students will then log-on at home to go over the presentations again – probably as they were too busy texting during the initial display!
Recordings
Tools such as Echo360 and Camtasia help us record lectures to keep a record of both the content but also to make it available for recap and revision purposes – this was originally used as the only way to deliver the materials to online learners.
Email and More
Learners have always used email to contact teaching staff, as well as discussion boards and forums for support, subject-specific activities, FAQs and more. These days, online and face-to-face students use the same tools.
These are all tools and activities that were once used solely to engage and encourage geographically-disparate learners, but are now being used increasingly for corporate learning initiatives, often in a way that can increase the quality of teacher-contact time the learners have.
Tagged with: Accessplan LMS, eLearning, Enterprise Learning, Learning Management System, Social Learning